What it looks like in practice...
We've worked with Sophia since 2019 and she’s helped to turn our marketing and customer care setup from a manual mess to a slick and efficient operation. She has great business know-how and really ‘gets’ ecommerce, which coupled with her creativity and technical smarts makes her a goldmine of ideas and solutions which have done wonders for our business.
Automation is really the glue that holds all of my services together, and it should probably be the glue that holds your services together too. Stop wasting time on repetitive, time consuming tasks and start spending it on the things that only you can do.
Creating a clever chatbot can save you & your team bags of time, whether you want it to solve simple customer issues before they hit your support team’s inbox, or even direct hot leads to the most relevant sales rep.
No one wants to be met with a “Sorry, I don’t understand that.” response, and building a bot that doesn’t disappoint can be tricky. One of my chatbots on the other hand, will route your users to the response they want in a matter of seconds. One of my chatbots, might just be your next employee of the month 🤓
Email – one of the most powerful & cost effective channels a business has at their finger tips. So you want to get the most of it, right? Email marketing is one of my core services, which I have over 10 years experience in.
Not only will I offer advice and direction based on my 10 years+ of digital marketing in small businesses, as a small business owner myself, I understand you’ll need to know how something works, so that you can do it yourself if you need to.
My consultation style is less of the waffle & jargon, and more of the step by step helpful guides and action plans.
I’ll help your business collect the info it needs from the people it works with, in a clever way. From complex surveys that require conditional logic, calculations & hidden fields, to a simple data capture embedded on a landing page – I’ll design a form that asks the questions that need answering.
WhatsApp & SMS marketing is the way to get your messaging read. It can require a bit of strategic knowhow, so that your contacts don’t start unsubscribing, but it can be a really affective tool in your belt if it’s used right.
Address: Projects, Nile House, Nile St, Brighton and Hove, Brighton BN1 1HW