Product walkthroughs are crucial for any SaaS business who wants users to get the most from their platform… So essentially, all SaaS businesses if I’m not mistaken. I’ll create an interactive demo, that let’s your users get hands on throughout the entire experience, without overwhelming them.
Getting off on the right foot with a new user is the key to making sure they stick around, and of course that involves a solid onboarding process. But if you’re looking to save your customer support team some time, or if you’re at the stage where a customer service team doesn’t exist (yet!), this type of tour is ideal for you.
Getting current users to adopt a new feature can sometimes be a little tricky. However, if you give them a demo of how it works, it’s much more likely to stick.
The proof of the pudding is in the eating, so offering a free trial is a great way to get your leads hooked. But if they don’t know what they’re doing in during your 7 free days, it can end up being counterintuitive.
A product tour can help boost your conversion rate from a trial user to a paying user. I’ll help you build a tour that drip feeds the explainers at the perfect time.
A demo of your product is a great way to convert a lead into a fully fledged paying customer, but often a lead that’s shopping around might just have a quick play, and miss something vital that sets you apart. So if you’re looking to show off your tool whilst automating part (or all) of the sales process, a product tour can do just that.
For product tours, I typically use Intercom however if you’re using a different tool to build yours, I’d love to hear more about it!
Creating a clever chatbot can save you & your team bags of time, whether you want it to solve simple customer issues before they hit your support team’s inbox, or even direct hot leads to the most relevant sales rep.
No one wants to be met with a “Sorry, I don’t understand that.” response, and building a bot that doesn’t disappoint can be tricky. One of my chatbots on the other hand, will route your users to the response they want in a matter of seconds. One of my chatbots, might just be your next employee of the month 🤓
I’ll help your business collect the info it needs from the people it works with, in a clever way. From complex surveys that require conditional logic, calculations & hidden fields, to a simple data capture embedded on a landing page – I’ll design a form that asks the questions that need answering.
Email – one of the most powerful & cost effective channels a business has at their finger tips. So you want to get the most of it, right? Email marketing is one of my core services, which I have over 10 years experience in.
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