Intercom is the most sophisticated customer service solution on the market. It’s chatbot builder is the best in town, and your team can see messages from emails, your website, Instagram, WhatsApp, Facebook, SMS all in one central place. It has a great feature which allows you to build a fully subversive automations that are seamless to users, whether they’re in your app, on your website, or offline altogether.
Automation is really the glue that holds all of my services together, and it should probably be the glue that holds your services together too. Stop wasting time on repetitive, time consuming tasks and start spending it on the things that only you can do.
Creating a clever chatbot can save you & your team bags of time, whether you want it to solve simple customer issues before they hit your support team’s inbox, or even direct hot leads to the most relevant sales rep.
No one wants to be met with a “Sorry, I don’t understand that.” response, and building a bot that doesn’t disappoint can be tricky. One of my chatbots on the other hand, will route your users to the response they want in a matter of seconds. One of my chatbots, might just be your next employee of the month 🤓
Not only will I offer advice and direction based on my 10 years+ of digital marketing in small businesses, as a small business owner myself, I understand you’ll need to know how something works, so that you can do it yourself if you need to.
My consultation style is less of the waffle & jargon, and more of the step by step helpful guides and action plans.
Email – one of the most powerful & cost effective channels a business has at their finger tips. So you want to get the most of it, right? Email marketing is one of my core services, which I have over 10 years experience in.
Product walkthroughs are crucial for any SaaS business who wants users to get the most from their platform… So essentially, all SaaS businesses if I’m not mistaken. I’ll create an interactive demo, that let’s your users get hands on throughout the entire experience, without overwhelming them.
WhatsApp & SMS marketing is the way to get your messaging read. It can require a bit of strategic knowhow, so that your contacts don’t start unsubscribing, but it can be a really affective tool in your belt if it’s used right.
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